Finding the right moving company doesn’t have to be a major chore. Follow these seven steps to find the best moving company for you.
1. Get multiple estimates
With everything you need to get done for a move, it can be tempting to go with the first moving company you find. However, it’s important to contact at least two or three moving companies to make sure you are getting the best deal. Getting a moving quote is the only way to know what a company will charge for your particular move. Some companies will also offer to meet a competitor’s price or throw in extras to gain you as a customer, so it can be advantageous to get multiple quotes.
2. Conduct a walk-through
In order to get an accurate feel for how much movers cost, have multiple moving companies do a walk-through of your current home to get an idea of the scale of your move. Moving companies might charge extra for fragile items and large furniture, or if the mover thinks they will need additional labor. In addition to giving you a good idea of how much you should expect your move to cost, the walk-through will give you a chance to make sure you feel comfortable using the company.
3. Ask for references
Reputable moving companies will be able to provide references upon request. These references may be former clients, accrediting agencies or insurance agents. References are key to making sure a company is trustworthy, has a good track record and offers good customer service.
4. Verify credentials
Check with the Federal Motor Carrier Safety Administration if you are using a long-distance or freight moving company to make sure the company is registered with the Department of Transportation. Verify your moving company’s FMCSA number when they show up for your move. You’ll need to have the number handy in case you need to file a complaint later. You can also see if your mover is registered with the American Moving and Storage Association’s (AMSA) Pro Mover program. This organization runs background checks on movers and holds them to high standards.
5. Read reviews
Accrediting agencies and references are key for making sure a company is legitimate, but it is also important to know how other customers feel about the company. While a mover might look good on paper, former customers are the ones who can tell you what working with the company is really like.
6. Know the red flags
There are several things that should make you suspicious about a moving company. If the company has no address, hasn’t been in business very long or has more than one business name, this can be a sign of fraud. A company that has no references, reviews or reputation is also suspect.
7. Pay only on delivery
A reputable company will not ask for payment until the move is complete. Some companies may require a deposit, typically 20 percent or less, but you should never pre-pay for a move. Pay your deposit with a credit card in case you end up having to dispute charges. It’ll be easier to get your money back this way.
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